Privacy Policy
Last Revised: February 1, 2024
Medical Knowledge Group, LLC (“MKG,” “Company,” “we,” “us,” or “our”)
takes your privacy seriously. MKG’s privacy policy is designed to help
individuals (“you” or “your”) understand how we collect, use, and safeguard
the personal or behavioral information provided (“Data”) to us and to assist
you in making informed decisions when using our Site, platforms,
applications, and other websites owned or controlled by us (collectively
referred to as the “Services”). It also informs you how to contact us with any
questions you may have and how to exercise your rights with regard to the
Data we collect from or about you. For the purposes of this policy, “Site”
refers to the MKG’s website, which can be accessed at www.mkgny.com.
Each website owned or controlled by MKG will have its own privacy policy
that applies. You should review their policies to understand how they affect
any information that you provide or is collected at that website.
MKG considers Personally Identifiable Information (“Personal Information”) to
be information that clearly and directly identifies a particular individual, such
as their name, email address, physical address, phone number, or
government-issued identifier such as a social security number. Subject to
applicable laws, that which does not clearly or directly identify a particular
individual MKG regards as non-Personally Identifiable Information (“non-PII”).
We may use our own technologies, or the technologies of Service Providers,
to help us gather and process non-PII. If MKG links non-PII to Personal
Information, then MKG will treat such non-PII as Personal Information. For the
purposes of this Policy, “Service Providers” refers to suppliers and
contractors, including subcontractors.
This Policy does not apply to (1) Data controlled by our clients; (2) Data
collected by unaffiliated sites that link to or are accessible from our Services;
(3) Data our third-party partners may collect directly from you and control,
where applicable by law; (4) Data collected and processed by us about our
employees; and, (5) non-PII derived from Personal Information, including any
data that is aggregated, de-identified, or anonymized, statistical data,
insights, or other predictive data that is sufficiently different from your
Personal Information that it cannot be reverse engineered through
reasonable means, or otherwise identified from analysis or further processing
of the derived data.
We will collect Data that is adequate, relevant, and reasonably necessary in
relation to the purposes for which the Data is processed, as disclosed to you
in this policy and prior to being used. For example, we may collect and
process directly or passively the following Data from or about you:
Contact Information. We may collect your name, mailing address,
telephone number, and email address. We may also collect your
mobile phone number.
Account Information. We may collect your username and password,
and other information used to sign up for the account, when you create
an account on the Site or other platforms.
Device Information. We may collect the type of device you use to
access the Site or other platforms. We may also collect your device
hardware model and unique identifier, IP address, or operating system.
Location Information. We may collect Data such as your general
location from your device when you access our Site, platforms, or use
our Services.
Information You Submit. We may collect Data you provide us with
about you from filling out forms on our Site, creating accounts, or by
corresponding with us by phone, e-mail, or otherwise. Such information
may include Data you provide us when you use our Site or any other
websites we operate, social media functions linked to us such as
LinkedIn, contact details, job applications, or problems you report to us
about our Site or other platforms.
Other Information. We may collect Data about the browser you are
using if you use our Site, social media, or other platforms. We might
look at what site you came from, or what site you visit when you leave
We will use the collected Data only as relevant and reasonably necessary to
correspond with you and perform our Services as contracted, permitted by
law, and as disclosed in this Policy. Examples of how we may use your
To Carry Out Services. We may use your Data to carry out
contractual obligations entered into between you and us or
agreements we have to operate on behalf of clients to provide you with
the information or Services that you requested from us.
To Improve Our Tools and Services. We may use your Data to
make the Site, tools, and our Services better. We may also use your
Data to customize your experience with us.
To Understand Your Interests. We may use your Data to better
understand what tools, Services, and platforms interest you.
To Respond to Your Requests or Questions. We may use this Data
to respond to your feedback or notify you of decisions, answers, and
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other requested or necessary correspondence based on your requests
or questions.
To Communicate With You. We may use your Data to communicate
with you about your account, our relationship with you, or
communicate with you on behalf of clients. We may also contact you
about this Policy or the Site’s Terms of Use.
For Security Purposes. We may use your Data to assist in protecting
our company, clients, and consumers who use our tools and services. It
may also include protecting the Site.
As Otherwise Permitted by Law or As We May Notify You. We
may have to use your Data as required or permitted by law, and in
those circumstances, where required, we will notify you in compliance
with applicable laws.
We may share your Data with our clients, Service Providers, and business
partners, through contractual obligations and requirements by law, and only
on a need-to-know basis. We may share your Data with members of our
group, which means our affiliates, subsidiaries, and any applicable holding
companies (“Group”) to ensure we can appropriately and necessarily
perform our Services and will do so while maintaining and upholding this
Policy and applicable laws. Affiliates include any subsidiaries, joint venture
partners, or other companies that we control or that are under common
control with us.
We may disclose your Data for business purposes to the following categories
of third parties: Service Providers and our Successors as further discussed
below. Third parties that we may disclose your Data to are required by law
and contractual agreements to keep your Data confidential and secure, and
to only use it and disclose it for purposes as appropriate and necessary to
carry out Services, in compliance with applicable laws. We do not disclose
Data about you to any third parties except as stated in this Policy or as
notified to you, or as otherwise permitted, authorized, or required by law. We
are not responsible and do not accept liability should you disclose your Data
to third parties. Additionally, we have not sold Personal Information to third
parties, and we do not sell Personal Information to third parties.
Examples of how we may share your information:
Internally. We may share your Data within our company or Group, or
employees, as needed to provide services, information, or
correspondence to you or on behalf of our clients.
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With Our Clients. We may share your Data that we collect in services
on behalf of our clients back to our clients as contracted, which we will
do in compliance with this Policy and applicable laws.
With Our Service Providers. We may share your Data with those
third parties who perform Services on our behalf and with whom we
have a contract that includes appropriate privacy obligations.
With Any Successors to All or Part of Our Business or One of
Our Brands. For example, if MKG merges with, acquires, or is
acquired, or sells a brand or part of its business to another business
entity. This may include an asset sale, corporate reorganization, or
other change of control. We may transfer our client and customer
information as part of such a transaction or as stand-alone assets. You
hereby consent to such transfers and MKG may assign and transfer all
of the rights, benefits, duties, and obligations of this Policy, under the
circumstances described in this paragraph.
To Comply With the Law or To Protect Ourselves. For example,
this could include responding to a court order or subpoena. It could
also include sharing Data if a government agency or investigatory body
requests, or regulatory due diligence requests and activities. We might
share Data when we are investigating potential fraud. Such uses shall
only be as necessary or appropriate, and only as permitted under
applicable law: (a) to comply with legal process; (b) to respond to
requests from public and government authorities, including public and
government authorities outside your country of residence; (c) to
protect our operations or those of our Group, including in connection
with investigating security incidents; or (d) to protect our rights,
privacy, safety, or property, and/or that of our Group, you, or others.
For Such Other Purposes as You May Consent. We may share
your Data in instances that may not be stated in this Policy but that
may be authorized by your consent and in compliance with applicable
Subject to applicable laws, MKG will offer you the opportunity to choose (opt-
out) whether your Data is (a) to be disclosed to a third party, (b) to be used
for a purpose other than the purpose for which it was originally collected or
subsequently authorized by you, or (c) any targeted advertising or profiling
that produces legal or similarly significant effects.
For Clients: MKG will provide you with information about whether we hold
any of your Personal Information. To review and update your Personal
Information to ensure it is accurate, contact us at privacy@mkgny.com. We
will respond to all requests for access, correct inaccurate data, update
information, or delete information within 30 business days or as required by
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Cookies & Similar Technologies
As many websites, Our Site collects certain Data and stores it in log files. We
sometimes collect Data about visitors’ behavior during their visits to our Site
to help us provide better Services and to improve the quality of your Site
experience. Our Site, online Services, and platforms may use cookies and other
technologies such as pixel tags (known as web beacons), among other
things, to track the actions of users. “Cookies” are small, often encrypted
text files that contain small amounts of information that are stored on your
device’s browser directory. These technologies help us to better understand
user behavior including for security and fraud prevention purposes.
Your browser may give you the ability to control cookies or other tracking
tools. How you do so depends on the type of tracking tool. If you do not want
information collected through the use of cookies, there is a simple procedure
in most browsers that allows you to automatically decline cookies or be given
the choice of declining or accepting the transfer to your computer of a
cookie(s) from a particular site. For additional information and assistance
regarding cookies, you may also wish to refer to this page. If, however, you
do not accept cookies, you may experience some inconvenience in your use
of Services. By using our Site, platforms, or Services, you consent to our use
of cookies, including third-party cookies.
If you would like to opt out of Google’s use of interest-based advertising and
remarketing cookies, please visit Google’s Ad Settings page. In addition, you
may also opt out of third-party vendors’ Internet-based advertising cookies
by visiting this page.
Various browsers, such as Microsoft Edge, Firefox, Chrome, and Safari, offer
a “do not track” or “DNT” option that relies on a technology known as a DNT
header, which sends a signal to Web sites visited by the user about the
user’s browser DNT preference setting. MKG does not currently commit to
responding to browsers’ DNT signals, in part, because no common industry
standard or consistent interpretation of user intent for DNT has been
adopted by industry groups, technology companies, or regulators.
You have certain rights when it comes to the handling of your Personal
Information. If you wish to exercise any of these Data rights, please contact
us at the information provided in the “How to Contact Us” section below. We
will try to comply with your request as soon as reasonably practicable and in
compliance with applicable laws. Where appropriate and required, we will
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transmit the amended information to third parties having access to your
Personal Information.
●Right to Access: If you ask us, we will confirm whether we are
processing your Personal Information and, if so, provide you with a
copy of all Personal Information you are lawfully entitled to receive
along with certain other details. If you require additional copies, we
may charge a reasonable fee. In addition, you may request the
categories of third parties with whom we share that Personal
Information, if we disclose your Personal Information, and then
identify the Personal Information categories that each category of
recipient obtained.
●Right to Request Rectification: If you believe your Personal
Information is inaccurate or incomplete, you are entitled to request
that we correct or complete it. If you ask us, and where possible and
lawful to do so, we will also tell you with whom we shared your
Personal Information so you can contact them directly.
●Right to Erasure: You may ask us to delete or remove your
Personal Information, such as where you withdraw your consent,
where applicable. If we share your data with others, we will tell them
about the erasure where possible. We have no current plans to share
your Personal Information except as described in this Policy. But,
should we ever share your Personal Information, if you ask us, and
where possible and lawful to do so, we will also tell you with whom
we shared your Personal Information so you can contact them
●Right to Restrict Processing: You may ask us to restrict or ‘block’
the processing of your Personal Information in certain circumstances,
such as where you contest the accuracy of the data or object to us
processing it (please read below for information on your right to
object). We will tell you before we lift any restriction on processing. If
we share your Personal Information with others, we will tell them
about the restriction where possible. If you ask us, and where
possible and lawful to do so, we will also tell you with whom we
shared your Personal Information so you can contact them directly.
●Right to Data Portability: You have the right to obtain your
Personal Information from us that you consented to give us or that
was provided to us as necessary in connection with our contract with
you, and that is processed by us by automated means. We will give
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you your Personal Information in a structured, commonly used, and
machine-readable format. You may reuse it elsewhere.
●Right to Object: You may ask us at any time to stop processing
your Personal Information, and, subject to laws or necessary
requirements to maintain the Personal Information, we will do so,
such as on the basis of our legitimate interests or for direct marking
Right to Withdraw Consent: If we rely on your consent to process
your Personal Information, you have the right to withdraw that
consent at any time. Withdrawal of consent will not affect any
processing of your data before we received notice that you wished to
withdraw consent.
Right to Lodge a Complaint With the Data Protection
Authority: If you have a concern about our privacy practices,
including the way MKG handles your Personal Information, you can
report it to the data protection authority that is authorized to hear
those concerns.
Right to Non-discrimination for Exercising CA Resident
Rights. We will not discriminate against you for exercising your
California Consumer Privacy Act rights. We will not deny you goods or
services; charge you different prices or rates for goods or services,
including through granting discounts or other benefits, or imposing
penalties; provide you a different level or quality of goods or
services; or, suggest that you may receive a different price or rate for
goods or services or a different level or quality of goods or services.
Right to Appeal: If your request to exercise one of your rights set
forth above is denied, we will provide you with an explanation in a
reasonable time, in compliance with applicable laws. If you disagree
with our decision, you can appeal the denial by contacting us in the
“How to Contact Us” section at the end of this Policy. We will respond
to your appeal in a timely and reasonable manner in compliance with
applicable laws.
We may deny your request to exercise any of your Data rights above if any
such exercise of those rights might prevent MKG from:

Complying with legal obligations.
Detecting security incidents, protect against malicious, deceptive,
fraudulent, or illegal activity, or prosecute those responsible for
such activities.
Debugging products to identify and repair errors that impair existing
intended functionality.
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Making other internal and lawful uses of that information that are
compatible with the context in which you provided it.
MKG uses administrative, physical, and technical safeguards that are
reasonable and appropriate for the protection of the Data in our custody or
control. Measures may include, but are not limited to, the encryption of
communications via secure sockets layer (SSL), encryption of information
while it is in storage, firewalls, access controls, separation of duties, and
similar security protocols. Where we have given you (or where you have
chosen) a password which enables you to access certain parts of our Site or
platforms, you are responsible for keeping this password confidential. We ask
you not to share a password with anyone.
We limit access to your Data to our Group, employees, Service Providers,
and others described in this Policy, as applicable, who we believe reasonably
need to come into contact with that Data to provide our Services or in order
to do their jobs. Unfortunately, no data transmission or storage system can
be guaranteed to be 100% secure. Once we have received your Data, we will
use strict procedures and security features to try to prevent unauthorized
access. If you have reason to believe that your interaction with us is no
longer secure (for example, if you feel that the security of your account has
been compromised), please immediately notify us in accordance with the
“Contacting Us” section below.
We will retain your Data for the period necessary to fulfill the purposes
outlined in this Privacy Policy unless a longer retention period is required or
permitted by law (such as tax, accounting, or other legal requirements).
As our operations are conducted from the United States (US), all Data that
we collect is used and stored in the US, is subject to US laws, and may be
subject to disclosure to US governments, courts, or law enforcement or
regulatory agencies pursuant to those laws. If you are accessing our Site or
platforms from or in another country with laws governing data collection and
use, please note that your Data will be transmitted to our servers in the US.
The United States may have data protection laws less stringent than or
otherwise different from the laws in effect in the country in which you are
located. In the event you are a non-US citizen, as applicable and permitted
by law, you consent to the processing of your Data in accordance with this
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This Policy does not address, and we are not responsible for, the privacy,
information, or other practices of any third parties, including any third party
operating any site or service to which may be linked. The inclusion of a link
on our Site or platforms does not imply endorsement of the linked site or
Service by us or by our Group. In addition, we do not accept responsibility or
liability for the information collection, use, disclosure, or security policies or
practices of other organizations, such as social media platform providers,
operating system providers, wireless service providers or device
manufacturers, including with respect to any Data you disclose to other
organizations through or in connection with our Site or Services. Please
check these policies before you submit any Data to these websites.

MKG never knowingly collects or maintains Data from minors, and no part of
our Site is structured to attract minors. If you become aware that we have
collected Data for any individual under the age of 13, please contact us using
one of the methods in the “How to Contact Us” section and inform us that
such collection has occurred. If we become aware that we have collected
Data from an individual under the age of 13, we will immediately delete such
Any questions or concerns regarding handling of Personal Information by
MKG or related to collection, process, revocation, amendment, transfer, or
disclosure of your Personal Information, or this Policy, should be directed by
email to privacy@mkgny.com. If you prefer, please feel free to contact us by
phone at our toll-free number +1-855-566-3282. Alternatively, you may write
us through regular mail at the following address:
Medical Knowledge Group
One World Trade Center
Privacy Officer
285 Fulton Street, Suite 84K
New York, NY 10007
We keep this Privacy Policy under regular review, and we will place any
updates on this Site. We will notify you of any material changes to our Policy
as required by law. By continuing to use our Site and Services after a
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revision takes effect, it is considered that you have read and understand the
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